Troubleshoot ReceiverLogs
Start with what you can see, then open the relevant recovery steps.
Install, launch, or evaluation expiry
Go to Install, launch, or evaluation expiry
An installer download fails, the build has expired, or ReceiverLogs launches without an open project.
Projects, files, or Dataset updates
Go to Projects, files, or Dataset updates
No project is open, files are missing, inspection failed, or a Dataset update is blocked.
Data Explorer
Data Explorer is empty, needs repair, reports capped results, or a query fails.
Metadata Composer
Metadata grouping is incomplete, a relationship does not resolve, or saving and importing fails.
Receiver-log files
A Fathom CSV file is skipped, rejected, or produces an inspection or loader error.